Shipping and Delivery


  • Do you ship Internationally?

Yes we do!

 

What shipping method do you use? 

  • EMS. Your package will be forwarded to DHL or USPS for the trip from Indonesia to your country, then forwarded to your local post office for local delivery.

 

How do I track my package?

  • You can track your packages here

 

How much is Shipping?

  • Please check your shipping fee at checkout.

 

Do you offer free shipping?

  • Free Shipping for purchases above $55 (USA, Canada, Australia, Japan, Singapore, UK, Australia, Germany, France, Netherlands, Russia, China). Except for Amigurumi. 
  • Free Shipping for purchases above $70 (Italy, Spain, Ireland, Sweden, Finland, Switzerland, Denmark, Austria, Belgium, Monaco). Except for Amigurumi. 
  • Please contact us if you don't see your country listed above.

 

How long will it take to ship?

  • Processing Time for : 
  • 1- Handmade items: Will take up to 2 weeks to make
  • 2- Other items: Will take up to 3-4 business days to process.

* Packages will be shipped within 1-7 business days (weekends and public holidays are not included).

 

How Long does it take for my packages to arrive?

  • EMS usually take 4-7 days to arrive to the destination country.

*However, it may take longer depending on the weather, condition and the custom situation in your country.

 

Will there be custom duties?

  • It depends on your orders and the regulation in your country. We are not responsible to pay custom duties, please be noted. 

     

 

My package is sent back to me, what should I do?

  • We do not accept cancellations when your package is sent back to us because of wrong shipping information or because you missed your delivery and storage period at your post office expires. 
  • When we receive your returned package, we will charge you the reshipping fee. 

 

 

 

 

Thank you!